This project was informed by comprehensive user testing that highlighted users were struggling to find the best pathways to content. In addition, the CMS was difficult for the content publishers to update - resulting in a less than positive user experience all around.
Capiche created a new navigation to connect content across the site, encouraging users to move from being ‘interested’ to having the confidence to create and maintain a Wellness plan. New functionality was implemented, and live prototyping enabled user testing to be carried out - ensuring problems were addressed.
The new CMS was developed by Capiche on Silverstripe.